FAQ
Is Smart Watch compatible with my Smart Phone ?
All our Smart Watches are compatible with iPhone 9.0 and above and all Android 5.0 and above Smart Phones
How can I check the status of my order?
As soon as your order is shipped, an email will be sent to you with a tracking number. You will be able to follow the progress of your order with the tracking link.
What are the delivery times?
Gauteng: 1-2 days
Urban Areas in South Africa: 1-2 days
Other Area in South Africa : 3-4 days
Can I cancel my order?
You can contact us during the first 12 hours after validating your order to cancel it.
After the first 12 hours, your order is prepared and shipped.
Once the order is shipped, our return time is 30 days after the delivery of your order.
Please refer to the refund policy page for more information on it.
I have a question that's not listed here.
Send us an email at orders@geotime.co.za or by using the contact page.
Our customer service team will be happy to answer you within 24 hours maximum.